See what our clients are saying.

  • "The floor in the kitchen is absolutely beautiful. They even replaced the molding around the kitchen with new molding. The floor which was touched up, blended beautifully with the old floor. They were immaculate and we are very happy."

    — Linda L.

  • "They did a fantastic job and did everything they said they were going to do. He was on time. The job was complicated, and he still did a great job on it. I would highly recommend him and use him again."

    — Bryan F.

  • "AMAZING! Victor is the nicest guy ever! He went above and beyond to help make sure I was happy! I know nothing about construction and he helped walk me through it all! Highly recommend him and his team! THE BEST!"

    — Alexis W.

  • "The experience with Victor and his employees was excellent from beginning to end. They were responsive, came when they said they would, did a beautiful job and best of all: finished two days early! They were very neat as well, sealing off adjoining rooms and heater vents."

    — Beth L.

  • "We have used them before and despite having a tight deadline and having to work around other contractors they really did a great job; including having their guys work on the weekend to finish the job. Victor, the owner, has lots of experience and knowledge - particularly about hardwood floors."

    — Kate P.

  • "Victor at New West Wood Floors was a pleasure to work with from beginning to end. He helped up select the floor and the cork underlay. His installers were professional and timely. We did an entire kitchen remodel, and the easiest, least stressful part of the entire remodel was the floor installation. We would use New West again in a heartbeat."

    — Leslie W.

  • "My husband and I found Victor and his team to be professional, courteous, always on time, and most importantly, they did an unbelievable job. Our home looks beautiful! When we first contacted Victor to get an estimate for new floors, we really didn't know how to approach this task or what to expect. We had an idea of what we wanted, but then Victor offered his suggestions i.e., go with a different color, brand, and size of floor planks. He was very friendly and helpful. The work was completed in the estimated time frame. The team was very organized. We never felt inconvenienced. By the time we got home from work, the team was gone and everything was clean and put away neatly. There was no disruption to our life!!! We highly recommend New West Hardwood Floors."

    — Richard S.

  • "The whole job was done very professionally. ... He gave us an estimate for doing everything--stripping the carpet and disposing of it, cleaning the floors, and finishing the wood to specifications--and stuck to it. He did much of the work while we were out of town, and he not only completed the work without supervision and on time but communicated very clearly, calling us up to say how things were going. We didn't really know how wood floors worked, and he could probably have sold us all kinds of unnecessary restoration tasks, but he didn't. I will say that the work was not cheap, perhaps 10 percent higher than a competitor quoted, but we think this extra premium was a small price to pay for such excellent work.

    — Miriam L.

  • "Thank you for a job well done on our Birdseye hardwood maple flooring, Your guys were excellent and meticulous craftsmen and did a terrific jobs of making our floors look like new. They got along well and were timely, courteous, and very clean; the dust gathering mechanisms on the sanding machines really work well! Please pass along our thanks to your very good crew: Jose, Victor, Salomon, Manuel, and Juan"

    — Steve and Beverli S.

  • "Excellent customer service. The owner goes out of his way to make sure your floors come out beautiful."

    — Andres Z.

  • ".... Victor was a flooring expert. And I must say the results showed it. His crew arrived promptly on the day we scheduled the work. They moved all the furniture and did the work on the floor on one day. Then came back the next morning to replace the furniture. I am very happy with the work they did and would hire them again."

    — Stephen M.

  • "Victor's crew did a great job. They were punctual, polite and very neat. They used a sander and vacuum which sucked up the dust and kept the house clean. The floor looks great, and I liked working with them. The cost was the same as the estimate."

    — Alysha F.

  • “Victor was recommended by an old friend and I was very happy that I chose him. The selection of flooring he had in his shop was very much to my liking.. I found samples there that I couldn't find anywhere else around town (and I have been almost everywhere). The crew that came to my place was very professional, they did a great job, perfect job!! It took them 5 days, the amount of time victor said it will take. The floor, baseboards and transitions looks awesome. I will, for sure, hire them for future projects and will highly recommend them to my friends. Cannot say enough good things about the whole experience with them and their outstanding work!”

    - Einat M.

  • "We renovated our home in Northridge in January 2017 and every time we walk on our beautiful hardwood flooring, we're reminded of our favorite contractor, Victor of New West Hardwood Floors. His crew meticulously installed a sound barrier and pre-finished wide plank oak flooring on our upper floor. They also refinished our staircase to match, and did a terrific job fixing the sub flooring. I thought it could never be fixed! It was not an easy job and they were great. It is clear that Victor and his crews are real professionals and offer excellent value and lasting quality."

    -Jim S.

  • "New West restored our 70-year-old oak parquet and strip floors. Before the work, there were gaps, the finish was badly worn, there were nail holes throughout, steps were cracked, and thresholds where rotted. Now the floors look shiny and new. We are happy with the results. Victor and his crew exceeded our expectations for restoring our floor."

    -Gar B.

  • "They did an excellent job on our hardwood install. Timely install and quality work. Victor really worked with us to get the look we were looking for."

    -Karen D.

  • "Excellent company. Victor is very professional. They did a flawless job at a reasonable price, and the whole job came together right in the promised time frame. Can't say enough good things about New West."

    -Edward W.

  • "New West Floors are top notch. I would recommend them to anyone looking for professional installation. Great attention to detail, on time, careful, and clean. Victor is easy to work with, and his crews are hardworking. I highly recommend them."

    -C.C.

  • "Owner called me and scheduled time to meet and provide an estimate. Crew showed up on time on the date scheduled. Work was all done and completed within 3 days. Crew kept the worksite clean."

    -Glen S.

  • "I could not be happier with the work performed in my home by New West Flooring. They were professional, punctual and did a perfect job matching the stain and finish of existing wood floors in my home. Victor is a great guy, as we're all of his workers."

    -Sheri H.

  • "Victor's crew came in and did a great job. They found a great match to our old floor, removed the old floor, baseboards, and subfloor. The dishwasher, and other appliances were removed (but re-installed by specialists per the insurance company). The job went fast, there was no mess, and we are completely satisfied. I definitely recommend New West Floors!"

    -Peter F.

  • "Victor came over within 48 hours to give me a quote on my floors... Victor and New West had done work for my friend in Hancock Park, and her floors turned out spectacularly...He estimated the work would take about 8 days in total--with 3 or so days of prep. He included the cost of a storage container to put my furniture in while the work was being done. The prep work they did was extensive... The sanding of the floors ...was done with care and precision. ... The floors... are gorgeous and look so much better than they originally did. They guys carefully returned all the furniture back to its original locations. I am very pleased."

    -Michael D.

  • ""First off, we are very remise in posting this review for an excellent experience with New West Wood Floors and the hands-on owner Victor. From start to finish the attention to our personal satisfaction was his only concern.He provided a realistic quote, in line with the other 3 quotes we received from Angies List. He was thorough with his description of the job and what to expect. He also went out of his way to meet us during off hours, several times before 7:00 AM, because of our work schedules. If he said he would be their at X'oclock, he was, and so was the crew. Often arriving a tad early... They took extra care in removing the carpet tacks and mouldings minimizing scaring... Long story short, he swapped the panel and the job is perfection. Bravo! ""

    -Michael S.

  • "Some areas of our wood floor had detached from below and would move when you stepped on them. New West was responsive, gave me a timely estimate, and was able to schedule the repair pretty quickly. The workers were skilled and professional. They pulled up the loose planks and reinstalled new ones in the problem areas. We had spare planks from the first install (different contractor), so the match was not a problem. We were happy with the price and quality of the work."

    -Jason D.

  • "Once I contacted the owner Victor Sallas for an appointment, he responded quickly. Once Mr. Sallas saw the project first hand, he submitted the total cost w/ one business day. The crew showed up on the exact day and time that we had agreed to. The workers were very polite, courteous, clean and professional. Over a period of 5 days, Mr. Sallas showed up three times to make sure everything was going well and to inform me as to what the remaining work consisted of. The applied stain was EXACTLY the perfect match to an existing nearby hallway floor. The work was completed on time as projected. Very Very Happy. Overall the final result was a very beautiful floor. I would highly recommend this company and will definitely use them again in the future."

    -Ron M.

  • "My husband did some of the repair to our floors himself--- New West was 100% helpful. They gave him ideas of where to go and even a few tips on how to do what he wanted to do. Service above-and-beyond. Very pro. Very nice."

    -Dana B.

  • "...The floors looked great. I was very pleased. Also I was on a tight schedule with other contractors. They were able to fit me in when I needed the work done. I have no hesitation in recommending them. I will certainly call them back when I need to re-do these floors."

    -Dorothy R.